Definition: The mediation consists in resolving amicably a dispute between two economic actors, thanks to the intervention of a neutral third party, the mediator. The striking organization meets the mediator in charge of his file. The latter contacts the other party and offers to enter into mediation, a voluntary and non-binding approach. The mediator facilitates the negotiation. In principle the mediator is a facilitator only. But facing dead end situation, the mediator could propose solutions, which have not emerged from the parties themselves. Once the agreement is found, it is formalized in writing by the parties and must remain confidential.
ELPROC Procurement Consultancy, dealing for 2 decades with multi-millions dollars contracts and international projects, will lead to solutions, which can be endorsed and accepted by the parties.
Mediation key acceptance will be integrity, ethics and neutrality.